CHART OF FEES

Updated: 5/23/2016

Standard Delivery
Default Base Rate
$29.95 (may vary up to $50.00 depending on variery of factors: please refer to provided quote)
Per Mile
$1.95 (may vary up to $3.00/mile depending of variety of factors: please refer to provided quote)
Per Minute
$0.85 (charged on time spent by driver on each stop, waived for stops shorter than 15 minutes)
Notes
Default delivery time within 4-6 hours from pickup
Extra options
Direct & Rush
1.2x
Urgent and direct delivery from pickup to dropoff
HIPAA Compliance
No charge
Prefer driver with HIPAA training and certification, if available
Check ID! 21+ AGE
No charge
21+ AGE VERIFICATION REQUIRED
Special Care
1.35x
Fragile or special care is required. Provide instructions to the driver.
Service Fee & Tips
1.41x
Service charge, including tips
Rush Delivery
No charge
Rush service (no surcharge)
Overnight
$24.95
Pickup, hold overnight, delivery next day
Weight Provisions
50-75 lbs
$5.00
22-34 kilograms
100-200 lbs
$5.00
45-90 kilograms
75-100 lbs
$10.00
34-45 kilograms
50-200 lbs
$10.00
10
100-150 lbs
$15.00
45-67 kilograms
201-400 lbs
$15.00
90-180 kilograms
150-200 lbs
$20.00
More than 5 bags or extra heavy bags
401-800 lbs
$25.00
180-360 kilograms
150-200 lbs
$49.00
Packages will be only conditionally accepted and subject for review. Unfortunately, our drivers cannot assist you with loading or unloading heavy items.
801+ lbs
$99.00
Packages will be only conditionally accepted for delivery upon package specification review. Unfortunately, our drivers cannot assist you with loading or unloading heavy items.
Under 100 lbs
No charge
Base rate applies
Under 50 lbs
No charge
No weight charge
Up to 150 lbs
No charge
Up to 5 bags (e.g. 3 carry-on and 2 check-in bags)
10 lbs per item
No charge
Up to 10 lbs per one item
Up to 50 lbs
No charge
Size Provisions
4-5 boxes
$4.00
Up to 4 boxes per stop
Large
$10.00
SUV or hatchback with seats down for multiple boxes, big items, or giant suitcases
Non-standard
$25.00
Non-standard items (e.g. skis, golf clubs, oversized items)
Supersize
$99.00
Extra large items that need a minivan, large SUV, pickup truck. DIMENSIONS MUST BE PROVIDED.
Standard
No charge
Up to 5 standard carry-on or check-in bags
1-3 boxes
No charge
Up to 3 boxes per stop
Small
No charge
Small items like keys, envelopes, phones, or wallets
LTL
No charge
Medium
No charge
Small or medium sized itesm that will fit a regular sedan vehicle trunk
Cancellation
Less than 5 mins
Packages are not subject to cancellation charge if cancelled within 5 minutes from placing a request
Less than 15 minutes
Requests that are cancelled within 15 minutes from placing are subject to $15 cancellation fee
Any time after 15 minutes
50% of delivery fee (minimum $15)
Before the delivery
100% of delivery fee
Packages that are cancelled anytime after the pickup are charged the actual cost of delivery based on time passed and location of the driver
"Attempt fee"
100% of delivery fee
Pickup cancelled due to pickup is not being available